Mandarin and Cantonese Lesson Terms and Conditions
General Policies
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Feedback and Reviews: We may ask you for a Google review after your lesson. Your feedback is highly appreciated and helps us improve our Mandarin and Cantonese language courses.
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Photos and Recordings: We may take photos or record lessons for promotional purposes. By attending, you consent to this unless you inform us otherwise. We respect your privacy, and you can opt-out at any time.
Trial Lesson Policy
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Trial lessons are available for HKD 200 per hour. Book your lesson to explore our Mandarin and Cantonese courses in Hong Kong.
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Booking: Available via our website, contact form, or email. Confirmation email sent upon booking.
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Transportation Time: Allow up to 1 hour for travel between lessons.
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Cancellation: Must be made at least 24 hours in advance to avoid forfeiture of the fee.
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Rescheduling: Contact us at least 24 hours before your appointment.
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Punctuality: Arrive on time; delays will shorten the lesson duration.
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Preparedness: Bring specific topics or questions to maximize your lesson.
Private Lesson Policy
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Private Mandarin and Cantonese lessons are available at HKD 550 per hour (HK-wide), HKD 450 per hour (Wan Chai), and HKD 450 per hour (Online).
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Discounted Rate for Group Class Students: HKD 350 per hour.
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Cancellation: 24 hours in advance to reschedule without a fee.
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Rescheduling: 24 hours before the scheduled lesson.
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No Refunds: Payments are non-refundable.
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Late Arrival Policy: Lessons start and end at the scheduled times.
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Materials and Preparation: Free PDF materials provided; additional materials invoiced separately.
Group Class Policy
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Our group Mandarin and Cantonese classes require a minimum of 2 students to start, with a focus on interactive learning.
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Prorated Fees: Based on remaining hours for new students.
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Catch-Up Options: Private lessons at HKD 350/hour, group catch-up sessions at HKD 200/hour, and free self-study materials.
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No Make-Up Classes: Private make-up lessons at HKD 350/hour.
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Booking Modifications and Cancellations: 2 weeks in advance with a HKD 600 admin fee.
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No Refunds for Non-Attendance: Payments are non-refundable.
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Late Arrival and Absence Policy: More than 30 minutes late or 3 consecutive absences without notice will be considered a discontinuation.
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Rescheduling Due to Weather or Public Holidays: Classes rescheduled for Typhoon 8 or Black Rainstorm warnings; free make-up classes for public holidays.
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Materials and Preparation: Free PDF materials; additional costs invoiced separately.
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Discounts: 10% discount for full course payment in advance.